This should give you access to your OneDrive files temporarily until you’re able to make OneDrive work through syncing again by using one of the other troubleshooting options we have listed below. In the popup menu, click Settings, followed by View Online. If you do see the cloud icon but syncing is not working, click on the cloud icon, followed by Help & Settings. If you don’t see this cloud icon, you don’t have access to your OneDrive account, and you won’t be able to sync. (You may need to click the upward pointing arrow to see the OneDrive icon.) Look in the notification area of your Windows computer for the OneDrive icon, which will be a blue or white cloud icon.

If you’re having trouble using OneDrive, start by checking the connection. OneDrive will not be able to sync across your devices if the device you’re currently using cannot access your OneDrive account.

To help you fix your OneDrive sync problems, we’ve listed the 11 most common issues OneDrive users face and their solutions. However, when the sync feature in OneDrive is not working properly, it can be a significant hassle for users. With so many handy features, it’s easy to see why people rely on OneDrive. When you make changes to your OneDrive files on one device, OneDrive reflects the changes in the cloud, so any device you use with your OneDrive account will see the latest version of every file. When using OneDrive sync, you also can see and use your files on any device that can access your OneDrive account. The OneDrive sync feature ensures you always have a backup copy of your files in the cloud, protecting against a local computer hard drive failure.

Microsoft OneDrive is an impressive cloud storage system, giving you the ability to synchronize the files on your local hard drive with your cloud storage account.

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